Arizona Public Service

Arizona Public Service Powers Up with CHAMPS Analytics TaskView™

“The biggest issue for us is regulatory compliance. We have to be consistent in showing statuses on all work being performed, which means being able to demonstrate that the right things are being done at the right time – at all times.”

- Mark Johnson, Control Room Supervisor, APS

APS is Arizona’s largest electric company providing power to nearly 4 million customers in 4 states. To meet the ongoing demand for power, APS depends on three massive units comprising the Palo Verde Generating Station responsible for generating 3,810 megawatts of electricity. Unplanned downtime must be avoided as the cost associated per occurrence is nearly $2 million in lost revenue per day.


Schedule adherence to outage management for tasks, resources and safety related equipment.


APS implemented CHAMPS TaskView, which is designed to pull data directly from applications like Primavera and display it in easy to read graphics based on job status levels. This now provides APS the ability to see a real-time, chronological view of all scheduled work within a 12 hour window. A flight screen in the APS outage control center displays all jobs in a dashboard view with color codes to indicate various status levels. These visuals give personnel an easy way to track tasks and progress related to equipment maintenance.

Supervisors and management personnel can also drill into the detail level of a job to view information related to specific tasks, schedules or resources to determine if any specific action needs to be taken. All activities related to outage management are included which enables APS to track, monitor and manage these activities during a scheduled outage and meet regulatory compliance.

“With CHAMPS TaskView in place, we now have a better focus on schedule compliance and more discipline to the overall outage process. This is what drives outage compliance for all equipment maintenance. Without the system, we would have a tremendous challenge on our hands.”

- Mark Johnson, Control Room Supervisor, APS

Results & Client Value

As a result:

  • 100% trust in the work schedule
  • Cost reductions by completing scheduled tasks on time and within budgets
  • Increased efficiencies by adhering to planned, scheduled and executed work

APS now has:

  • A trusted schedule for outage management
  • Instant views of work statuses to determine any required action
  • Fine-tuning capabilities at any detail level to quickly make schedule adjustments
  • Assurance of completing outages on-time and within compliance mandates

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